Terms & Conditions
Terms of Use:
Welcome
to AquariumPlantShop.com. AquariumPlantShop.com will provide its services to
you subject to the following conditions. If you visit or shop at AquariumPlantShop.com
you accept these terms and conditions. We request you to please read them
carefully. In addition, when you use any current or future AquariumPlantShop.com
service or visit or purchase from any businesses associated with AquariumPlantShop.com,
whether or not included in the AquariumPlantShop.com website, you will be
subject to the guidelines and conditions applicable to such service or
business.
In
these Terms and Conditions references to “you”, “Your”,”User” shall mean the
end user accessing this website, its contents and using the Services offered
through this website (AquariumPlantShop.com), and the references “We”, “Us” and
“Our” shall mean AquariumPlantShop.com.
Terms and Conditions relating to the sale of the plants and plant care
products to you:
Our Contract
Your
order is an offer to us to buy the plant(s) and plant care products in your
order. When you place an order to purchase a plant or plant care product from
us, you will receive an e-mail conformation of your order, containing the
details of the plants/ plant care product purchased. The email confirmation is
only an acknowledgement that we have received your order, and in no way
confirms the acceptance of your offer to buy the plant(s)/ plant care product
ordered. We only accept your offer, and conclude the sale after we receive the
payment in full for the plant(s)/ plant care product ordered, dispatch the
plant(s)/ plant care product and then send out an email confirming dispatch of
the plant(s)/ plant care product to you. Plant(s) and plant care products will
be dispatched separately, If your order is dispatched in more than one package
you may receive a separate e-mail confirmation for each package. So we request
you to please check the details of the plant(s)/ plant care products ordered in
each email.
Eligibility Criteria
The
services of AquariumPlantShop.com are only available to persons who can form
legally binding contracts under the Indian Contract Act, 1872. Persons who are
incompetent of fulfilling the terms of the contract as per the Indian Contract
Act, 1872 i.e. minors, etc. are not eligible to use the website. AquariumPlantShop
reserves the right to terminate your membership account and / or refuse to
provide you access to the website if it brought to AquariumPlantShop’s notice
that you are not eligible to form a legally binding contract under the Indian
Contract Act 1872. If you are a minor as per the law, you may purchase from us
only with the involvement of a parent or guardian.
Online
services of AquariumPlantShop.com is now open for domestic (Indian territory)
customers only, If you are an overseas customer we request you to get in touch
with us through "Bulk Order and Export Enquiry" link.
Communications
When
you send e-mails, other data material or communication to us or use the
website, you are communicating with us electronically. You will be required to
provide a valid phone number while placing an order from us. We may communicate
with you by e-mail, SMS, phone call or by any other method of communication.
For contractual purposes, you consent to receive communications as stated above
from us with respect to your purchase / order.
Shipping:
Plants
will be shipped the next day after the order is placed and a full payment
confirmation is received. We ship on all days of the week except Thursday,
Friday, Saturday. Sunday and public holidays. You may be required to collect
the shipment from the nearest courier office to avoid delivery delays. We need
to keep in mind that plants are perishable.
Plant
care products will be shipped separately and directly from the distributors.
If
the plant(s) that you place an order for is/ are not available, we will
promptly call / inform you electronically within two working days of your
purchase and fully refund the money for the out of stock item or replace it
with a plant(s) of your choice and of the same value.
Payment Options
AquariumPlantShop
will allow users to purchase plant(s) and plant care products using only the
following forms of payment.
·
Credit Cards
·
Debit cards
·
Net Banking
Payments
have to be made in full and the items will be shipped only after we receive the
payment confirmation. Please note that payments can only be made in India
Rupees and all the above payment instruments must have been issued by legal
entities that are subject to Indian regulations and are operational in India.
Delivery time:
AquariumPlantShop
sends out plant(s) shipments on all days of the week except Thursday ( Except
for orders from South India which will be delivered on or before Saturday)
,Friday, Saturday, Sunday and public holidays. If you place an order with us
before 06:00 a.m. we will ship the item out on the same day. After that the
delivery time is 2 to 3 business days.
AquariumPlantShop
will not be held accountable for the following delivery failures:
- Delay of delivery
due to unforeseen circumstances by the courier company.
- Failed delivery
attempts: Usually a delivery is attempted 3 times before the package is
returned. We request you to make sure that you are available to receive
your package in the 1st attempt itself as plant(s) are perishable and need
immediate care and attention as soon as they reach you. If we receive the
package back due to failed delivery, it will be considered as a sale
anyways and no refund will be issued.
- Incorrect Address:
AquariumPlantShop does not take responsibility if the delivery address
furnished by you to us is incorrect or outdated. We do not ship to Post
Office Box addresses. If the package is returned to us due to these
reasons it will be considered as a sale and no refund will be issued.
- If delivery
address is outside of courier service area, door delivery will not be
possible and the package should be collected directly from the courier
office.
- Risk of loss: All
plant(s) purchased from AquariumPlantShop are made pursuant to a shipment
contract. This means that the risk of loss for such items pass to you upon
delivery to the carrier.
- Refused by
Recipient: If you are sending a gift, please make sure that the addressee
is aware of the package arriving. If the package is refused and returned
to us due to whatever reason, it will still be considered as a sale and no
refund will be issued.
- If the shipment is
not delivered within the expected time, please follow up with the courier
company and also inform us.
- Plants are shipped
by priority shipping and plant care products by surface shipping
Packing and Shipping charges
We
offer free shipping for plant orders above Rs. 3000/-
Minimum order
We
only accept plant(s) orders starting from Rs. 500/- and above. This amount is
not inclusive of shipping. The total value of the plant(s) purchased has to be
a minimum of Rs. 500/- inclusive of taxes.
Pricing and availability
All
prices are listed in Rupees (INR). The prices are inclusive of all taxes.
If
the plant(s)/ plant care products that you purchased is/are not available, we
will promptly call / inform you electronically within two working days of your
purchase and fully refund the money for the out of stock item(s).
Cancellation
All
cancellation requests have to reach us on or before 1:00 a.m. of the shipping
day. All you need to do is send us a cancellation request on info@AquariumPlantShop.com
Return Policy:
We
do not have a return policy as plants are perishable goods.
User Account, Password and Security
Upon
completion of the registration process on AquariumPlantShop.com, you will
receive your username and password. If you use this site you are solely
accountable for limiting access to your computer, maintaining the privacy of
your username and password and are completely responsible for all activities
that occur under your account or password. We request you to immediately inform
us of any unauthorized use of your account or password or any other breach of
security. AquariumPlantShop.com reserves the right to refuse access to the
website, terminate accounts, remove, edit content or cancel orders at our sole
discretion. AquariumPlantShop.com cannot and will not be held liable for any
loss or damage arising from your failure to comply with the terms and
conditions.
Privacy
We
request you to please read our Privacy notice which also directs your use of AquariumPlantShop.com
and enables you to understand our policies and practices. All the information
that you provide us when you use the website will be treated as strictly
confidential, in agreement with the Information Technology Act 2000 and the
applicable laws and regulations. If you have any objections to your information
being used in such a manner, please do not use the website.
Licence for use of the Website
AquariumPlantShop.com
grants you limited licence to access and make personal use of this website. You
cannot download (other than saving the page) or change any portion of it or
modify it except with express written content of AquariumPlantShop.com. This
authorization does not include any resale or commercial use of this website or
its contents. Any collection and use of any product listings, descriptions, or
prices; any derivative use of this site or its contents; any downloading or
replication of account information for the benefit of another merchant; or any
use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, replicated,
copied, sold, resold, visited, or otherwise misused for any commercial purpose
without express written permission of AquariumPlantShop.com. You may not use
any copyrighted information (including images, text, page layout, or form) of AquariumPlantShop.com
without express written consent. You may not use any tags or any other
"hidden text" utilizing AquariumPlantShop.com's name or trademarks
without the express written consent of AquariumPlantShop.com. Any unlawful use
terminates the permission granted by AquariumPlantShop.com. You are granted a
restricted, revocable, and nonexclusive right to create a hyperlink to the home
page of AquariumPlantShop.com so long as the link does not represent AquariumPlantShop.com,
or their products or services in a fabricated, misleading, derogatory, or
otherwise offensive manner. You may not use any AquariumPlantShop.com logo or
other copyrighted graphic or trademark as part of the link without express
written permission.
Links to Third Party Sites
This
website may contain links to other third party websites. These linked third
party sites are not under the governance of AquariumPlantShop.com. AquariumPlantShop.com
is not responsible for the content or the changes and updates on any Linked
site, including without limitation any link available in a linked site. AquariumPlantShop.com
is not accountable for any form of communication, of any kind, received by you
from any linked sites. AquariumPlantShop.com suggests these links to you only
as a convenience, and the inclusion of any link does not imply ratification by
us or the website of the linked sites or any association with its operators or
owners including legal heirs or assigns thereof. The users are requested to
validate the accuracy of all information on their own before undertaking any
reliance on such information.
Reviews, communication, comments and other content
Guests
may post reviews, comments, other content, other communications, submit
recommendations, ideas, comments, questions, or other information, so long as
the content is not illegal, obscene, threatening, derogatory, invasive of
privacy, infringing of intellectual property rights, or otherwise injurious to
third parties or objectionable and does not consist of or contain software
viruses, political campaigning, commercial solicitation, chain letters, mass
mailings, or any form of "spam." You may not use a false e-mail
address, impersonate any person or entity, or otherwise mislead as to the
origin of a card or other content. AquariumPlantShop.com reserves the right
(but not the obligation) to remove or edit such content, but does not regularly
review posted content.
If
you do post content or submit material, and unless we indicate otherwise, you
grant AquariumPlantShop.com a nonexclusive, royalty-free, perpetual,
irrevocable, and fully sublicensable right to use, reproduce, modify, adapt,
publish, translate, create derivative works from, distribute, and display such
content throughout the world in any media. You grant AquariumPlantShop.com the
right to use the name that you submit in connection with such content, if they
choose. You represent and warrant that you own or otherwise control all of the
rights to the content that you post; that the content is accurate; that use of
the content you supply does not violate this policy and will not cause injury
to any person or entity; and that you will indemnify AquariumPlantShop.com for
all claims resulting from content you supply. AquariumPlantShop.com has the
right but not the obligation to monitor and edit or remove any activity or
content. We take no responsibility and assume no liability for any content
posted by you or any third party.
Bulk Orders and Export
If
you are a distributor or are interested in exporting the plants, please call us
on +91 9080319393 or e-mail us at info@AquariumPlantShop.com
Applicable Law
By
using AquariumPlantShop.com you agree that the terms and conditions are
governed by and interpreted in accordance with the laws of India. You agree as
we do, to submit to the exclusive jurisdiction of the courts in Cochin, Kerala,
India.